高中英语新教材译林牛津版(2020)选修四课件 UNIT 2 PROJECT.ppt
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1、Unit 2 Understanding each otherProject&AssessmentCreating a short play about communicationfriction争执,摩擦complain抱怨,投诉annoyed恼火的,生气的negotiate谈判,商定straighforward坦诚的,简单的tolerate容许,忍受允许embarrassed尴尬的,窘迫的refound退款。cooperate合作,协作,配合reject排斥,拒绝接受intervention干涉行为,干预sincerely真诚的,诚实的put yourself in sbs shoes设身
2、处地,处于某人境地account for是的说明(原因),(数量上,比例上)占live in harmony with与和谐共处,get on well with与某人相处融洽for the benefit of 为了的好处利益communicate sincerely真诚的沟通。1.我们经理昨天收到一名顾客关于服务的投诉。2.如果你对所购商品不满意,我们保证全额退款。Our manager received a complaint about our poor service from a customer.If you are not delighted/satisfied/happy w
3、ith with our purchase we guarantee to refund your money in full.3.常言道,远亲不如近邻。4.互相帮助去创造一个和睦的社区,是我们的责任。As the popular saying goes,distant relatives are not as good as close neighbors.Its our responsibility to help each other to create a harmonious community.假定你是李华,最近在国外某购物网站上购买了一双鞋,但收到货后发现于你订购的鞋颜色不一致,
4、快递延误,包装也不行,请你给该网站客服写一封电子邮件。内容包括:写信的目的/投诉内容/你的要求注意写作字数应在80左右。Dear Sir/Madam,Im writing to express my dissatisfaction with the pair of shoes I purchased from your online store.I had ordered a pair of white shoes,but I received a pair of black ones.what is worse,there was weeks delay in delivering the
5、shoes,which had been expected to arrive last Friday.What truly annoyed me was the poor packaging of the shoes.For the above reasons,I demand that you send a new pair of white shoes to me as soon as possible or I should be given a full refund.Im looking forward to your reply.yours faithfullyLi Hua。ac
6、count the issueexpress your feelingsmake your requiremensquarrellingThe old man needs to use his walking stick every day and night,but it creates a noise on the floor and disturbs the family living on the floor beneath him.The young mother thinks he should try to keep quiet during her sons study tim
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