《创新设计》2015高考英语(北师大版)一轮活页训练(提升版):5.13 UNIT 13 PEOPLE.doc
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1、高考资源网( ),您身边的高考专家必修五Unit 13People.完形填空I had a bad experience that happened last year.My wife and I _1_ a landscape design company to plant grass and flowers and put in a stone walkway in our backyard.After they did the work,my wife looked over the _2_ and realized they had charged us a lot of money
2、for plants that were _3_ planted.When we brought the _4_ up to the owners of the company,the first thing they did was refuse to _5_ it.They said they were innocent.When we asked them,they said they werent _6_ since my wife and I could have removed the plants.In fact,they were trying to put the _7_ o
3、n their customer.When we _8_ them through the backyard and it was clear there was no way we could have moved away the plants(it would have been a lot of plants and clearly noticeable),they then _9_ to pay us back only 75% of what they owed us.We thought it was _10_ but decided to accept it.But wait.
4、Theres more.A few months later,the stone walkway they put in _11_When I asked the company to _12_ it,they said they would do so,_13_ a month later they still hadnt done it.More cracks(裂缝)showed up and things got worse._14_,I will never do business with this company again.They provided us with the wo
5、rst customer _15_ Ive ever had.It made me shake my head,get frustrated and _16_ how someone could do business like this and survive.One person who feels cheated by a company can _17_ millions of people through Facebook.Twitter and online review sites,which will have a negative _18_ on its brand.A co
6、mpany can no longer _19_ its customers.They cant treat them _20_ and expect to thrive(兴旺)【语篇解读】 作者遭遇了一次糟糕的客户服务经历。1A.ordered BpermittedCbegged Dhired答案D根据后文提到的纠纷可知,作者和妻子雇用了一家公司。 2A.plan Bbill Ccondition Dmaterial答案B根据句中charged us a lot of money可知,这里指账单。 3A.ever Bsometimes Cnever Doften答案C根据第二段中my wif
7、e and I could have removed the plants可知,作者的妻子发现,有些植物没有种植,却被收了钱。 4A.matter BhistoryCreply Dresult答案A作者和妻子向公司经营者提出这个问题。 5A.explain Backnowledge Cshare Dbalance答案B根据后句They said they were innocent可知,他们拒绝承认问题。 6A.confused Bdisappointed Cresponsible Dcurious答案C根据句中my wife and I could have removed the plan
8、ts可知,他们认为自己没有责任。 7A.blame Bcredit Ccost Dattitude答案A根据下文there was no way we could have moved away the plants可知,他们就是尽力把责任推给客户。 8A.picked Bwalked Cemployed Dpulled答案B根据句中through the backyard可知,作者和妻子带着他们查看情况。 9A.accepted Bafforded Coffered Drequired答案C根据句中pay us back可知,他们提出赔偿。 10A.ordinary Bunfair Cess
9、ential Dreasonable答案B根据前句中only 75% of what they owed us和本句中but可知,作者和妻子认为不公平。 11A.turned up Bcaught fireCmade progress Dbroke down答案D根据后文More cracks showed up可推断,走道坏了。 12A.repair Bplace Cproduce Dadd答案A根据后文内容可知,作者让他们来修理一下。 13A.although Bso Cbut Dbecause答案C根据句中they still hadnt done it可知,这里表示转折。 14A.Pr
10、obably BFortunatelyCSimilarly DObviously答案D通过作者遇到的问题可知,显而易见,他再也不会和这家公司有往来了。 15A.service Battitude Cprice Dmethod答案A根据前文内容可知,这个公司为他们提供了最差的服务。 16A.imagine Bpredict Cwonder Dstudy答案C根据句中It made me shake my head,get frustrated可推断,作者想知道这样的公司怎么会发展。 17A.fool Breach Cfollow Dcount答案B根据句中through Facebook, Tw
11、itter and online review sites可得出答案。 18A.future Breason Cexperience Dimpact答案D根据句中negative和语境可知,这里指影响。 19A.visit BignoreCappreciate Dleave答案B根据前句内容可知,公司不能忽略客户。 20A.wrong Bequally Chard Dspecially答案A根据句中expect to thrive可推断,公司不能错误地对待客户。 .阅读理解体裁题材词数难度建议用时夹叙夹议文社会生活3697分钟People think what I do is so wonde
12、rful because I interview stars.And I have to admit that when I first started working at Sassy in 1987.I was excited about that part of my job for the first couple of months,anyway.Then I noticed how stars would fool me for months.I could never get enough time with a star to find out anything interes
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