Unit 23 Conflicts Writing_ A Letter of Complaint学案.docx

1、Unit 23 Communication WorkshopWriting: A Letter of ComplaintI. Reading and Comparing.Mr. Jeffreys bought an imported Tour de France exercise bike with the serial number 39879 from Mogul Megastores on 29th September for499.99. He expected highly of the bike, but was disappointed by the bike and its a

2、fter-sale service. So he decided to write a complaint letter. To the most awful bike company in the world,Im really angry now! Its totally a disaster! I cant bear it anymore!Well, you dont sponsor Lance Armstrong at all, how dare you claim you sponsor him in your advertising? I cant stand your cheat

3、ing. In your advertising, you claim that by using the exercise bike for ten minutes a day, one could strengthen ones body and lose at least two kilos a week. I thought it would help me lose weight, but it is useless! You know what? Ive actually gained some weight. Its all because of your terrible bi

4、ke!The bike is not stable. Its extremely badly made. The speed control stopped working after a week. The machine that measures heart beats was also broken. When I was cycling at full speed, it gave readings of over two hundred beats per minute. A wheel broke. I fell off the bike. I nearly broke my a

5、rm. I also pulled a muscle in my leg. Its really painful. By the way, I had to take three days off work. I took the exercise bike back to the store. The manager refused my request. He said he would not give back my money. He also said that they would not repair the bike. He treated me very rudely, y

6、ou know, so rudely that its like I was stupid to have bought the bike in the first place.I really cant believe that Ive paid so much for such a terrible exercise bike! Now I want a reasonable explanation from you. You must give back my money as soon as possible. You should also compensate me $8000 d

7、ollars for the injuries that I have received. If I do not get a satisfactory reply within a week, I will surely take further action!Do reply me as soon as you can!A most angry customerJeffreysA. N. Jeffreys (Mr.)Your Notes:Vocabularysponsor v.资助，赞助 claim v.宣称 II. Please Rewrite the part of the complaint letter accordingly._III. Homework. Please write a complete letter for Li Hua based on the scenario.假设你是李华，在商场售货员的推销下，你以3000元购买了一款智能手表，但是碰到不少问题。请你为他向商场写一封投诉信，要点如下：1. 广告存在欺诈，实物与广告严重不符；2. 售后拒绝退货退款，且态度恶劣。3. 要求：注：词数不少于150。请添加适当细节，使内容完整、逻辑连贯。